What is the resolution of the Live Stream?

We typically stream all of our events at a resolution of 1280×720 progressive (720p). However, in order to ensure a smooth playback, some live streams are broadcast at standard definition (620×480).

What happens if I’m late for the live stream?

Unfortunately, no refunds will be given.

I cannot view my live video. Where is it?

The live-stream should load automatically. If its before or after a show, an intermission video will load and play until the feed is live.
 

During a live show, if NO VIDEO PLAYS, your connection must be reestablished.

  • Try refreshing your browser window (or pressing F5)
  • Try pressing the play button on the viewer window.
  • Try loading the player page in another web browser

Is my computer / internet connection fast enough to watch the live video?

In most cases yes. However, dialup internet will not work.